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FAQs

Below you'll find answers to the questions we get asked the most

All styles are lovingly designed and handmade in our attic studio in Sheffield, South Yorkshire. As most of our items are made to order, please allow 1-2 weeks for us to get them cut, sewn and posted out to you. Processing times may be extended at busier times throughout the year.
We also offer bespoke custom styles made to order where possible but please don’t hesitate to get in touch if you can’t see what you are looking for. If you need your order sooner please email buttonsattic@gmail.com prior to placing an order.

All UK orders aim to be delivered between 1 and 5 business days from being shipped via 2nd Class Royal Mail or Evri (Tracked). If you need your order sooner please email buttonsattic@gmail.com and we will do our best to accommodate this.

We deliver overseas - please check the additional shipping costs at the checkout for further information.

Local to Sheffield? You can collect your order from us and save on postage - yay! - select the local collection option at the checkout. Please wait until you receive an email confirming your order is ready to collect and instructions for collection

Yes you can do both! Please add this at the checkout

All our items are made using 100% cotton and made to last, and therefore wash and dry really well. We advise all items to be washed inside out on a 30 degree wash and to not tumble dry. Please check the care labels in individual items for specific washing and care guidance.

Measurements vary for each product. Please check the size chart information listed on the individual product page. If the size is not listed or you have any specific requirements or questions, or would like a custom order making (eg longer length and smaller waist) please email buttonsattic@gmail.com and we will try to accommodate your requests as much as possible. As all items are handmade in Sheffield, UK to order, there may be slight discrepancies in sizing.

If you need to return or exchange an item, please email buttonsattic@gmail.com and we will help you with your request asap.
Returns on standard sized products are only accepted if the item(s) have not been washed or worn and return to ourselves in the same condition they were issued.
We accept returns within 14 days (+ standard shipping times) upon receipt of your item if you change your mind. You will receive a full refund, minus postage.
Return postage costs are to be covered by the buyer.
As we are not responsible for lost parcels we advise you use a service that covers the full amount of contents and can be tracked.
We do not accept returns on custom orders where the item has been adapted to specific measurements.
If you receive an order that has a fault or you are not satisfied with, please email buttonsattic@gmail.com as soon as possible whereby a full refund or exchange will be offered.

We love to work with local businesses and carefully selected shops and clothing boutiques, please email buttonsattic@gmail.com for any wholesale and stockist enquiries

We are always looking to reach out to a wider audience. We welcome collaborations with bloggers and influencers. Individuals who are interested in promoting our handmade clothing can email buttonsattic@gmail.con or contact us on our social channels for samples.